Welcome to TDI Properties, Inc.! We are dedicated to fostering a sense of community for our tenants and helping to resolve any tenant issues. If you have any questions or comments, please feel free to contact us. We hope you enjoy your time as a resident with TDI Properties, Inc.!

To pay your rent online use the provided link or send personal check, cashier's check, or money order payment to:

TDI Properties, Inc.
3325 Wilshire Boulevard, Suite 350
Los Angeles, CA 90010
O (877) 389-9277 / F (213) 402-8709
Hours of Operation: Monday – Friday, 9:00AM – 5:00PM

• 24/7 emergency service is always available, even on holidays.
• In case of a life-threatening emergency call 911. In case of a property emergency; such as a burst pipe, power outage, or fire, call the office directly at (877) 389-9277. If after-hours (5PM – 9AM) please call (818) 982-5651. The emergency will be addressed and your call will be returned only if necessary. Please do not use email or any online forms for emergencies!

• We pride ourselves on prompt repair and maintenance service. For related questions, please contact Maintenance at maintenance@tdipropertiesinc.com or (877) 389-9277, ext. 201.
• If your unit needs service, please email a detailed description, along with your address, unit number, and best phone number to reach you to maintenance@tdipropertiesinc.com. You will receive email confirmation of your request. By emailing your request, you are authorizing TDI Properties, Inc. to enter your unit to perform the requested repair or maintenance, in your absence, unless otherwise stated.
• You also have the option to fax or mail a Repair and Maintenance Form, available for download.
• Repairs to your unit deemed your responsibility (e.g. missing smoke detectors/screens, broken windows, jammed disposals, etc.) will be charged to your account.

If any of your personal information has changed please email us with your address & unit number to infoupdate@tdipropertiesinc.com or print, fill out, and fax or mail the Contact Info Update form to our office. In case of a fire, earthquake, disaster, or other emergency, it is important that we are able to verify our tenant's safety. We respect your privacy and do not share personal information with anyone.

• Los Angeles Los Angeles Department of Water & Power: (213) 481-5411 or (800) 342-5397 www.ladwp.com
• Los Angeles County (Unincorporated) Southern California Edison: (800) 655-4555 www.sce.com
• East Los Angeles California Water Service: (323) 722-8601 www.infoELA@calwater.com
• Burbank Water & Power: (818) 238-3700 www.burbankwaterandpower.com
• Glendale Water & Power: (818) 548-2750 www.glendalewaterandpower.com
• Santa Monica Southern California Edison: (800) 655-4555 www.sce.com
• City of Santa Monica: (310) 458-8224 www.santa-monica.org
• West Hollywood Southern California Edison: (800) 655-4555 www.sce.com
• Inglewood Southern California Edison: (800) 655-4555 www.sce.com

• Southern California Gas Company: (800) 427-2200 www.socalgas.com

• AT&T: (800) 288-2020 www.att.com
• Time Warner: (888) TW–CABLE www.timewarnercable.com
• Verizon: (866) VZ-MOVES www22.verizon.com

• Dial 911 for emergencies
• Dial 311 for city services (including bulky item pick up)
• If you would like to obtain renter's insurance we are pleased to refer you to Mr. David Morris with Morris Insurance Group at (800) 573-1463.
• Los Angeles County: www.lacounty.gov
• City of Los Angeles: www.lacity.org
• Los Angeles Police Department: Non-emergency number (877) 275-5273 www.lapdonline.org
• County of Los Angeles Fire Department: Non-emergency number (323) 881-2411 fire.lacounty.gov
• Los Angeles County Animal Control: animalcare.lacounty.gov
• Locate hospitals nearest you: www.wellness.com/find/hospital
• Federal Emergency Management Agency: www.fema.gov
• United States Postal Service: (800) ASK-USPS www.usps.com